The Clementine Churchill Hospital - part of Circle Health Group
Sudbury Hill, Harrow, Middlesex, England, HA1 3RXReviews
Reviews
The staff on reception, nurses, porters, health care assistants, physiotherapists, surgeons and kitchen team were all nothing but friendly, professional and courteous for all of my appointments, stay and after care. What a wonderful team of people you have. Especially Yunis in Epping ward. A wonderful caring nurse with values and dedication that is a credit to her and her profession
I cant speak highly enough about The Clementine Churchill Hospital - all staff i came across were professional but also very nice and polite with a smile
I felt like i was in a hotel and the staff were very attentive to every need
I would recommend anybody to use this hospital if possible
Staff were brilliant from the start and after the operation
Excellent hospital and excellent care.
A great experience from first pre-op to operation
The Clementine Churchill hospital was very clean and organised with great staff and nurses. The anaesthetist was also excellent. The only complaint I have is that I could not pay for food in the canteen/restaurant by cash. This was a big surprise and a disappointment, as it is very important for us all to keep the traditional cash system. It was very fortunate that I did have a debit card on me at the time of my stay.
all the staff at The Clementine were all very caring from the Porter , Reception, Nurses, and waitress, and certainly could not fault anyone, and the after care shown to me as and Outpatient was excellent, and should the need arise for anyone then The Clementine Churchill would be my recommendation.
Firstly I would like to say how well the staff at The Clementine Churchill Hospital treated me, however I do have some misgivings about the admin staff for the hospital. I was called to the hospital 8 days before my procedure for pre-operative checks which included blood tests only to be told that I would need to return for a blood test which needed to be taken no more that 7 days before a procedure [ this is a routine requirement ]. As I do not live near the hospital this meant that I needed to arrive at the hospital 2 hours before my book- in time on the day of my procedure to ensure that this could be done. Having had my blood test done because my room was not ready I then had to wait in a cold and draughty waiting area for over an hour until I could be taken to my room. This could have been avoided if the admin team had got my dates correct.
My room was basic and clean and the food was passable but nothing special, when I asked for a decaffeinated coffee I was given some coffee sachets and some hot water, not exactly what I was expecting. Also the catering team could not even get a request for a simple sandwich right and I was bought something different as ' someone else had taken my sandwich'. And finally beacause I needed follow up physiotherapy at a different Circle Group Hospital I was told by the Physio team that I would need to do this myself, I was expecting them to make the arrangements for me.
Overall an absolutely faultless service from The Churchill Clementine Hospital.Every department was excellent and I was always left with the feeling that each and every member of staff was determined that I received the best possible care.At no point during my stay and aftercare did I feel that they wanted anything less than perfection.The actual operation carried out by Mr Nakhla was a total success and Richard in the physiotherapy department ensured I was back to full fitness in a remarkably short period of time .Thank you
Everyone were very friendly and helpful.
Resources
Short link to review The Clementine Churchill Hospital - part of Circle Health Group: http://iwgc.net/eb3qp